+ Can I go by myself?
Of course! In fact, we encourage it. Retreats are an incredible way to make new friendships. We will pair you with a person of your gender for lodging, or you can pay a single supplement if you want your own room.
+ Safety – should I be concerned about what I hear in the news?
Root Adventures and our local guides prioritize safety above all else. Our local operators are true professionals and work to mitigate the risks involved with our adventures. Regarding issues of civil unrest, crime, and other events, we are in constant contact with our local operators and will adjust trips if necessary. Fortunately, our destinations are often very far (like an airplane flight away!) from what you might hear on the nightly news.
+ I have a special diet, can you accommodate my needs?
Yes! We have a very educated staff able to modify the meals to your restrictions. I promise, these aren't the standard, here is a side of rice for dinner style substitutions.
+ Do I need Travel Insurance? Doesn’t my credit card provide coverage?
We highly recommend purchasing travel insurance. It’s very affordable and can make a huge difference should the unexpected occur. Depending on the policy specifics, you’ll receive coverage for flight cancellations and delays, lost or stolen luggage, and medical care including evacuation back to the US, if necessary. To learn about travel insurance, click [here][1]. We work directly with Travel Guard, a highly respected industry leader, and can prepare quotes for you as well as assist in claims. However, you’re also welcome to shop around on your own, there are many great providers. Most people assume their credit card provides travel insurance. In most cases, we’ve found that default coverage isn’t very helpful when the unfortunate occurs. We always recommend adding an additional layer of protection. Most employer-sponsored Health Insurance plans also have limitations when applied internationally. This restriction is particularly true for Medicare recipients. Please ensure that you have appropriate coverage.
+ What is the Single Supplement?
Our base prices are based off double occupancy in the rooms. We can match you up with someone of the same gender if you’re traveling solo. Or, ff you prefer not to share a room, you can upgrade with a Single Supplement fee to have your own room.
+ Will my guides speak English?
Yes, you will always be a provided with an English-speaking guide.
+ What is included in price?
Refer to the itinerary for the specifics for that trip, but generally the price includes: all in-country transportation, lodging and meals as detailed, English speaking guides, and all adventures and requisite equipment as detailed
+ What is not included in the price?
International airfare, travel insurance, gratuities, alcoholic beverages, other personal expenses.
+ What if I need to cancel?
We understand that things come up and plans change. Unfortunately, we also have to secure space on trips far in advance. Therefore, our cancellation policy is:
- Note: Minimum cancellation fee is $500 per person after a confirmed booking
- 120 to 91 days before departure: 25% of the trip price or $500, whichever is greater
- 90 to 61 days before departure: 50% of the trip price or $500, whichever is greater
- 60-0 days prior to departure: 100% of the trip price or $500, whichever is greater
+ Can I review the Booking Terms and Conditions?
View our Terms and Conditions here.
+ Can I review the Liability Waiver?
View our Waiver here. [1]: https://www.consumersadvocate.org/travel-insurance
+ Do you offer payment plans?
Yes! Only $500 is due at the time of booking to hold your spot. This is considered your deposit and is non-refundable. Each trip has the option for payment plans. You can view the payment plan by going to the "Invoice" section and scrolling down to "Price".
+ Can Root Adventures help me with travel arrangements?
Once you secure your spot on the trip with your deposit, Root Adventures can help you navigate flights and travel. We work with 3rd party travel companies to help with this, especially when it comes to international travel.
+ Do you recommend Travel Insurance?
Yes! In these uncertain times of travel, we highly recommend travel insurance. Travel Guard is our preferred provider, but you are welcome to use other providers.
+ What can I expect for the wellness portion?
It’s very important to Root Adventures that our trips include mindful components. This might be yoga, meditation, journaling or other transformational activities. Every day we will have intentional practice and connect to nature, however this trip is for you! We encourage you to take time to rest, unplug, and do what feels right for you.
+ Will I get to meet the other participants before the trip?
Yes. Each trip has two pre-trip calls via zoom. One will be about a month before departure and the second about a week before departure. You will have a chance to meet the other participants, the tour leader, and ask all remaining questions that you might have.
+ I still have a lot more questions, is there someone I can talk to?
Please feel free to email us at info@rootadventures.com if you have more questions. When you book your trip, a representative from Root Adventures will call you directly and will be able to assist you with anything else you might need in making your trip the best it can be!